Refund Policy

100% Security With 14 Days Money-Back Guarantee

At TaskRely, we want you to feel confident when choosing our products and services. We are committed to providing a reliable experience and helping our customers get the most value from our solutions. To give you additional peace of mind, we offer a 14-day money-back guarantee on eligible purchases.

If you purchase a product or service from TaskRely and decide that it is not right for you, you may request a refund within 14 days from the original purchase date, subject to the terms outlined in this policy.

If you have any questions about our products, services, or refund process, please contact our support team through the contact options provided on our website.

We offer customers a 14-day refund period from the date of their original purchase. If you are not satisfied with the product or decide that it does not meet your needs, you can request a refund within these 14 days.

All payments are processed through Paddle, which serves as our payment processor and Merchant of Record. Since Paddle manages payment processing and applicable taxes, the final refund amount may depend on VAT, sales tax, GST, and Paddle's applicable transaction fees.

Our listed prices exclude tax. Any applicable VAT, sales tax, GST, or similar tax is calculated by Paddle based on your location and added to the price at checkout, so the total you pay is shown before you complete your purchase.

Paddle manages payment processing, tax collection, and tax compliance for each transaction. Paddle may also charge a transaction fee, generally 5% + $0.50 per transaction.

Applicable VAT or other taxes may be refunded by Paddle as part of the refund process. However, Paddle's transaction fee is non-refundable.

For example, if you purchase our product for $50 and $4 of tax applies to your location, the total at checkout is $54.

A simplified example could be:

Product price: $50

VAT/tax added at checkout: $4

Customer checkout total: $54

Paddle transaction fee: $3.00

Amount received after Paddle fee: $47.00

If you request a refund within the eligible 14-day period, we will refund the amount received after the applicable Paddle transaction fee. Paddle may separately refund the applicable VAT or tax according to its refund and tax procedures.

Therefore:

Refund issued by us: $47.00

VAT/tax potentially refunded by Paddle: $4.00

Paddle transaction fee not refunded: $3.00

Total amount potentially returned to the customer: $51.00

Because Paddle's transaction fee is non-refundable, the total amount returned to the customer may be less than the original $54 checkout total.

The actual refund amount may vary depending on the taxes and fees associated with the transaction and Paddle's applicable refund procedures.

To qualify for a refund under our 14-day money-back guarantee:

• The refund request must be submitted within 14 days of the original purchase date.
• The purchase must be eligible for a refund under this policy.
• The request should be submitted using the contact method provided by TaskRely.
• Refunds will generally be issued to the original payment method used for the purchase.
• Any applicable non-refundable processing fees or charges may be excluded from the refund amount.
• Once the refund request has been reviewed and approved, TaskRely will initiate the refund process.

If you would like to request a refund, you can contact the TaskRely support team through our website's contact option.

When submitting your request, please provide enough information for us to identify the purchase and process your request efficiently. Our support team may ask for additional information related to your account or purchase when necessary.

We may also try to understand the issue you experienced and provide assistance if the problem can be resolved. However, eligible customers who request a refund within the applicable 14-day period will be handled according to this refund policy.

Once a refund is approved, we will initiate the refund within seven working days. The time required for the refunded amount to appear in your account may vary depending on your bank, card issuer, or payment provider.

By purchasing a product or service from TaskRely, you acknowledge that you have reviewed and understood this refund policy and agree to its terms.

If you do not agree with this refund policy or its terms, please do not complete your purchase.

TaskRely reserves the right to modify or update this refund policy at any time. Any changes will become effective when the updated policy is published on our website.