At Taskrely, we understand that businesses trust our platform with important company, employee, account, and activity-related information. Protecting that information is an important part of how we operate our service.
This Security page explains the general measures and practices we use to help protect information handled through https://taskrely.com/ and our platform.
Encryption & Secure Transmission
Role-Based Access Controls
Monitoring & Detection
Incident Response
Our Approach to Security
We use reasonable technical, administrative, and organizational measures designed to protect information against unauthorized access, use, disclosure, alteration, loss, or destruction.
Security is an ongoing process. We regularly review our systems, processes, and practices to identify potential risks and improve our security measures where appropriate.
No online service can guarantee complete security. However, we work to maintain appropriate safeguards based on the nature of the information we process and the services we provide.
Data Protection
Information submitted to or generated through our platform may include:
- Account and login information
- Company or organization information
- Employee and user information
- Activity and productivity information
- Performance-related information
- Device and technical information
- Usage information
- Communication and support information
- Billing and subscription information
We take reasonable steps to protect this information from unauthorized access and misuse.
Account Security
Users are responsible for maintaining the security of their accounts. Depending on the features available on the platform, we may provide security controls such as:
- Password protection
- Authentication controls
- User roles and permissions
- Session management
- Account verification
- Access controls
- Security notifications
- Other account protection features
You should use a strong, unique password and avoid sharing your login credentials with other people.
If you believe that your account has been accessed without authorization, contact us as soon as possible at support@taskrely.com.
Access Controls
Access to information within our platform may be controlled based on user roles and permissions.
For example, an organization administrator may have access to information that is not available to an ordinary employee or user.
Organizations are responsible for properly configuring user permissions and providing access only to people who need it for legitimate business purposes.
We may also restrict internal access to information based on job responsibilities and operational requirements.
Employee and User Information
Our platform may allow organizations to manage employees and users and monitor certain work-related activity or performance information.
Organizations using the platform are responsible for determining what employee information they collect and how they use it.
Organizations should configure monitoring features appropriately and provide employees with any notices or disclosures required by applicable laws.
We do not encourage organizations to collect more employee information than reasonably necessary for their intended use of the platform.
Encryption and Secure Transmission
Where appropriate, we use security measures designed to protect information while it is transmitted between users and our systems.
This may include encryption and secure communication technologies commonly used to protect information transmitted over the internet.
The specific technologies and configurations used may change as our platform and security practices develop.
Infrastructure and Hosting Security
Our platform may rely on third-party infrastructure, hosting, cloud storage, database, authentication, payment, analytics, or other technology providers.
We carefully consider security when selecting and working with service providers that may process information on our behalf.
These providers may maintain their own security controls and certifications appropriate to the services they provide.
Monitoring and Security Detection
We may use technical systems and internal processes to monitor our platform for potential security issues, suspicious activity, unauthorized access, abuse, or other threats.
Security monitoring may include reviewing:
- Login activity
- Authentication events
- Account activity
- System activity
- Access attempts
- Error reports
- Security alerts
- Network or infrastructure events
Monitoring is intended to help us detect and respond to security issues and maintain the reliability of our platform.
Security Updates
We regularly work to identify and address security vulnerabilities affecting our systems and software.
Security measures may include:
- Applying software updates
- Reviewing system configurations
- Monitoring vulnerabilities
- Restricting unnecessary access
- Improving authentication controls
- Updating internal procedures
- Testing security controls
- Reviewing third-party services
Security practices may change over time as new risks, technologies, and industry practices develop.
Internal Security Practices
Access to company systems and information may be limited to authorized personnel who require access to perform their responsibilities.
Where appropriate, we may maintain internal policies and procedures relating to:
- Information security
- Access management
- Confidentiality
- Password management
- Data handling
- Security incident response
- Employee responsibilities
- Device and system security
Personnel who have access to confidential information may be subject to confidentiality or other contractual obligations.
Security Incident Response
We maintain processes designed to identify, investigate, contain, and respond to potential security incidents.
If we become aware of a security incident involving information handled through our services, we may take appropriate steps based on the nature and circumstances of the incident.
These steps may include:
- Investigating the incident
- Containing unauthorized access
- Restoring affected systems
- Taking corrective measures
- Assessing potential risks
- Notifying affected parties where required by applicable law
Customer Responsibilities
Security is a shared responsibility. Organizations and users should take reasonable steps to protect their own accounts and information.
You should:
- Keep login credentials confidential
- Use strong passwords
- Avoid sharing accounts
- Review user permissions regularly
- Remove access for former employees or users
- Keep contact and account information accurate
- Use supported software and browsers
- Report suspicious activity promptly
- Avoid uploading unnecessary sensitive information
- Follow your organization's internal security policies
If your organization allows multiple people to access the platform, administrators should regularly review account access and permissions.
Third-Party Services
Our platform may integrate with or use third-party services. These services may provide functions such as:
- Payment processing
- Cloud hosting
- Authentication
- Analytics
- Email delivery
- Customer support
- Infrastructure
- Monitoring
- Communication
- Other platform functionality
Third-party providers may maintain their own security and privacy policies. Their handling of information may be subject to their respective terms and policies.
Payment Security
Where payments are processed through third-party payment providers, payment information may be handled directly by those providers.
We may not store complete payment card information on our own systems where payment processing is delegated to a third-party provider.
The security practices of the applicable payment provider are governed by its own policies and agreements.
Data Retention and Deletion
We retain information only for as long as reasonably necessary for legitimate business, contractual, legal, security, or operational purposes, subject to our Privacy Policy and applicable agreements.
When information is no longer required, we may delete, anonymize, or otherwise dispose of it in accordance with our data retention practices.
Backups may continue to contain information for a limited period after deletion from active systems.
Business Account Security
Organizations are responsible for securing the accounts they create and manage through our platform.
If an organization provides administrator access to an employee, contractor, or other authorized person, that organization is responsible for managing that person's access.
We recommend that organizations:
- Use appropriate administrator controls
- Review access regularly
- Limit administrative privileges
- Remove unnecessary accounts
- Establish internal security procedures
- Train employees on account security
Responsible Disclosure
If you believe you have identified a security vulnerability affecting our platform, please report it responsibly rather than attempting to exploit it or access information belonging to other users.
Security reports can be sent to:
Email: support@taskrely.com
When reporting a potential vulnerability, please provide enough information for us to understand and investigate the issue.
Please do not intentionally access, modify, delete, or disclose another user's information while investigating a potential security issue.
No Guarantee of Absolute Security
Although we take reasonable measures to protect information, no website, application, network, storage system, or method of transmitting information over the internet can be guaranteed to be completely secure.
We cannot guarantee that our platform will never experience:
- Security vulnerabilities
- Unauthorized access
- Cyberattacks
- Data loss
- Service interruptions
- Malware
- Other security incidents
Users and organizations should understand and accept the inherent risks associated with using online services.
Changes to Our Security Practices
We may update our security practices as our platform, technology, business operations, and security requirements change.
We may also update this Security page from time to time to reflect significant changes to our practices.
We encourage users and organizations to review this page periodically.
Relationship With Our Privacy Policy
Our Security practices should be read together with our Privacy Policy, which explains how we collect, use, store, share, and otherwise process personal information.
You can review our Privacy Policy at https://taskrely.com/privacy.
Contact Us
If you have questions about our security practices or believe you have identified a security issue, please contact us:
We take security concerns seriously and will review reports as appropriate.